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Post by usbbdm on Mar 16, 2005 17:40:41 GMT -5
If you have error display on LCD display like "E11","E08","Hunt","Bert", "Load" etc. please post and explain how it happened. No membership is required.
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Post by Slaw on Mar 16, 2005 21:34:07 GMT -5
Well, i have box with a Pcb board version linked below. www.geocities.com/dctbdm/forumimage/1362board.jpgBox was deactivated almost 2 years ago in good working condition and haven't been connected to the cable since then. Now it display Error 'E11'. Unfortunately I can’t test any further because cable feed disconnected long time ago and im using satellite for now. Seem like cable box "goes into E11 error mode" after long time without service.
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Post by patsfan on Mar 16, 2005 21:55:33 GMT -5
It doesn't have anything to do with how long it's been unplugged, sort of. "E11" is loss casued by the battey on the mainboard dying. Your box is a dummy now. It has lost it's serial number and unit address etc. At our warehouse we actually solder in new batteries with the dct plugged in to power so this doesn't happen. If we do get an E11 it goes into a pile and is sent back to be reprogrammed.
So basically you have a dud box unless the software and hardware being talked about on this forum can write this info back to the box.
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Post by usbbdm on Mar 16, 2005 23:00:33 GMT -5
It doesn't have anything to do with how long it's been unplugged, sort of. "E11" is loss casued by the battey on the mainboard dying. Your box is a dummy now. It has lost it's serial number and unit address etc. At our warehouse we actually solder in new batteries with the dct plugged in to power so this doesn't happen. If we do get an E11 it goes into a pile and is sent back to be reprogrammed. So basically you have a dud box unless the software and hardware being talked about on this forum can write this info back to the box. I have a few boxes that goes E11 due to testing. I am currently using BDM to analyze the SPI protocol, and hope someday soon I can re-program the unit address.
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Post by patsfan on Mar 18, 2005 8:24:15 GMT -5
Yeah probably any time the unit address gets messed up it generates E11. I used to have a list with all the error codes and what they are for. I can't seem to find it but i'll keep looking.
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Post by usbbdm on Mar 18, 2005 12:34:36 GMT -5
Yeah probably any time the unit address gets messed up it generates E11. I used to have a list with all the error codes and what they are for. I can't seem to find it but i'll keep looking. Here is the list from the assembly code. E00 "NO ERROR " E01 "NOT CONNECTED " E02 " " E03 " " E04 " " E05 " " E06 " " E07 " " E08 "POST ERROR " E09 "NVRAM CORRUPTED " E10 " " E11 "INVALID UNIT ADDRESS " Seems E02-E07 and E10 have no meaning.
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Post by patsfan on Mar 18, 2005 21:39:09 GMT -5
I guess you beat me to it ;D
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Post by Slaw on Mar 20, 2005 16:25:25 GMT -5
It doesn't have anything to do with how long it's been unplugged, sort of. Yes it does! According to your post seem like rechargeable battery (supply power to memory chip) will be completely discharged without constant power applied to the box power supply.
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Post by patsfan on Mar 21, 2005 20:42:49 GMT -5
What would be the point to the battery if it needed constant power?
it's not rechargable. it's a lithium battery rated by motorola for a 7 year life span. of course that doesn't mean it will last 7 years. could leaving it unplugged cause it to discharge quicker? i doubt it. i have seen many boxes that came back as faulty and the owner said it work great for years but they unplugged it to clean, move, etc and now no longer works when hooked up again.
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Post by Slaw on Mar 21, 2005 22:12:57 GMT -5
Maybe you right but old analog Zenith boxes always used to have rechargeable battery on the pcb board. Now, I don’t know about new 7 years life span batteries but my box a little over 4 years old.
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Post by Slaw on Mar 22, 2005 2:37:28 GMT -5
What would be the point to the battery if it needed constant power? The point- small rechargeable battery can store energy for temporary power backup while moving, power blackout etc… Rechargeable battery can last over ten years to supply couple of volts and few milliamps to feed a ram chip for a short period of time (I’d say from couple of years to few months depend on battery age and charge/discharge cycles) Well, it sound like theory for a digital box but at least proven reality in analog zenith boxes.
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Post by Slaw on Mar 22, 2005 20:15:09 GMT -5
Ok, back to business.., just measured voltage on battery. I’ve perfect 3.6V output. Seem like battery still in perfect shape and far from death. Now I’m don’t think the battery cause an error at least in my box.
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Post by patsfan on Mar 22, 2005 20:24:26 GMT -5
Maybe you right but old analog Zenith boxes always used to have rechargeable battery on the pcb board. Now, I don’t know about new 7 years life span batteries but my box a little over 4 years old. actually there is a pic of the battery in a post further down in the forum. 3.6v lithium. I never said that it was definitly your battery. It just sounded like a good possibility based on you comments of the box being unplugged for 2 years. The point I was trying to make is that these boxes don't go "E11" on their own after a certain time. It's a major error and has to be fixed by motorola, unless usbbdm figures out a way to fix it.
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Post by racingyard on Mar 25, 2005 1:59:33 GMT -5
You can not fix the error code E11 by yourself. first you have to change the T-Soda chip. Then relink it another word reprogram the t-soda chip with a new AU. you need have the DCT by pass card, and a program call DCT Relink/cry baby . These products can only be provide by mortorola. After the Relink process it have to go through pre screener. This is where the box will be set up to download the firmware. Also here is another news. cable companies are trying to switch everything to the digital silver boxes. they will replace all the black dct box with the silver. I have the list of all the possible cost of the error codes. if any one want it i can post it up here if ya want.
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Post by usbbdm on Mar 25, 2005 2:17:04 GMT -5
You can not fix the error code E11 by yourself. first you have to change the T-Soda chip. Then relink it another word reprogram the t-soda chip with a new AU. you need have the DCT by pass card, and a program call DCT Relink/cry baby . These products can only be provide by mortorola. After the Relink process it have to go through pre screener. This is where the box will be set up to download the firmware. Also here is another news. cable companies are trying to switch everything to the digital silver boxes. they will replace all the black dct box with the silver. I have the list of all the possible cost of the error codes. if any one want it i can post it up here if ya want. I had a feeling that E11 can be generated by mess up the memory. (I have done that). So ther is a code somewhere in the firmware to create E11. Then it is also possible to set it back. The SPI protocol read the unit address and I believe can write unit address as well.
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Post by racingyard on Mar 25, 2005 2:50:07 GMT -5
here is the possible reason for E11. Dead battery, bad U330, and bad connection between the main board and the analog.
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Post by patsfan on Mar 25, 2005 6:24:31 GMT -5
You can not fix the error code E11 by yourself. first you have to change the T-Soda chip. Then relink it another word reprogram the t-soda chip with a new AU. you need have the DCT by pass card, and a program call DCT Relink/cry baby . These products can only be provide by mortorola. After the Relink process it have to go through pre screener. This is where the box will be set up to download the firmware. Also here is another news. cable companies are trying to switch everything to the digital silver boxes. they will replace all the black dct box with the silver. I have the list of all the possible cost of the error codes. if any one want it i can post it up here if ya want. good post. i know here they are not switching out all of the DCT 2000/2500 model series for newer 6200/62008 etc boxes here. cost too much money to replace tens of thousands boxes. cable companies are cheap. they worry more about their shareholders than customers.
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Post by usbbdm on Mar 25, 2005 22:39:53 GMT -5
Here are the SPI capture of a E11 network address.
80 05 00 05 (SPI send) 55 00 00 00 (SPI receive)
00 55
00 00 05 09
01 55
00 00 00 00 00 00 00 00 00 FC 16 6F FF 66 91 FB 7C EF
The last line is FC Bad unit address. FF is good unit address. 16 (6F FF 66 91 FB ) Unit address should be 00 XX XX XX XX convert the mid 10 decimal unit address here.
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Post by racingyard on Mar 26, 2005 0:53:26 GMT -5
The unit address always start out with 0000331XXXXXXXXX. I'm trying to find away to get my hand on the DCT relink/crybaby. Maybe with that i might be able to do something.
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Post by usbbdm on Mar 26, 2005 13:44:49 GMT -5
The unit address always start out with 0000331XXXXXXXXX. I'm trying to find away to get my hand on the DCT relink/crybaby. Maybe with that i might be able to do something. The unit address does not alwasy start with 0000331 Here are unit address of some of my boxes 00002962xxxxxxxx 00003008xxxxxxxx 00002955xxxxxxxx 00002737xxxxxxxx 00002741xxxxxxxx 00002750xxxxxxxx 0002842xxxxxxxxx
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Post by patsfan on Apr 7, 2005 10:35:55 GMT -5
The unit address always start out with 0000331XXXXXXXXX. I'm trying to find away to get my hand on the DCT relink/crybaby. Maybe with that i might be able to do something. if all the boxes started out with 0000331 it would limit how many they could produce. all the boxes i have seen started with 0000 but i'm sure they ran out of numbers and had to change.
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mrfly
New Member
Posts: 4
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Post by mrfly on Apr 7, 2005 11:18:33 GMT -5
I am trying the get a foundation of basic knowledge, and this post leaves me with some questions.
1)How do I get the unit address for the box from the firmware? Is there an address that I can be looking at? 2)In reference the SPI commands that are referenced, Can I inject them with the software provided, or do I need to load extra code.
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Post by usbbdm on Apr 7, 2005 11:59:33 GMT -5
I am trying the get a foundation of basic knowledge, and this post leaves me with some questions. 1)How do I get the unit address for the box from the firmware? Is there an address that I can be looking at? 2)In reference the SPI commands that are referenced, Can I inject them with the software provided, or do I need to load extra code. Answer: 1. There is no unit address in firmware. You can get it from you NVRAM file. It is in hex format of 00XXXXXXXX. 2. You need your own code to capture the command/response to and from the box. This part is still unsolved yet but making progress.
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